Privacy Policy

Effective Date: December 17, 2024
Last Updated: December 17, 2024

Pathlyte LLC, a Delaware limited liability company doing business as CurbCheck ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at curbcheck.ai (the "Website"), use our browser extension (the "Extension"), mobile applications (the "App"), or otherwise interact with our services (collectively, the "Services").

PLEASE READ CAREFULLY

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our privacy practices, please do not access or use our Services. We encourage you to read this Privacy Policy in its entirety before using our Services.

1. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our Services, and information from third-party sources. The types of information we collect depend on how you interact with our Services.

1.1 Information You Provide Directly

We may collect the following types of information when you voluntarily provide it to us:

  • Account Information: When you create an account, we collect your name, email address, password, and any other information you choose to provide.
  • Profile Information: Information you add to your profile, such as preferences, saved properties, search history, and preference settings.
  • Payment Information: When you subscribe to a paid plan, we collect billing information, including your payment card details (processed securely by our third-party payment processor), billing address, and transaction history.
  • Communications: When you contact us, we collect the content of your messages, including feedback, support requests, and survey responses.
  • Property Searches: Addresses, geographic areas, and property criteria you search for or save.
  • User Preferences: Your stated preferences regarding property features, neighborhood characteristics, and scoring weights.

1.2 Information Collected Automatically

When you access or use our Services, we automatically collect certain information:

  • Device Information: Hardware model, operating system and version, unique device identifiers, browser type and version, device settings, and mobile network information.
  • Log Information: Access times, pages viewed, IP address, referring URL, clickstream data, and the page you visited before navigating to our Services.
  • Location Information: We may collect precise or approximate location data based on your IP address, GPS (with your permission), or the properties and areas you search.
  • Usage Information: Features used, actions taken, time spent on pages, search queries, interaction patterns, and engagement metrics.
  • Extension Activity: When using our browser extension, we collect information about the real estate listing pages you visit, including the URLs, property addresses parsed from those pages, and your interactions with our extension interface.
  • Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar tracking technologies as described in Section 7 below.

1.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

  • Authentication Providers: When you sign in using third-party services (e.g., Google, Apple, SSO providers), we receive information from those services as permitted by your account settings.
  • Data Partners: We may receive demographic, property, and geographic data from third-party data providers to enhance our Services.
  • Public Sources: We collect property-related data from public records, government databases, and publicly available sources.
  • Analytics Providers: We receive analytics data from third-party services to understand how users interact with our Services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Our Services

  • To create and manage your account
  • To provide property scores, analyses, and personalized recommendations
  • To process transactions and send related information
  • To respond to your inquiries and provide customer support
  • To personalize your experience and deliver relevant content
  • To develop, improve, and optimize our Services
  • To train and improve our machine learning models and algorithms
  • To conduct research and analytics

2.2 Communications

  • To send you transactional communications (e.g., account confirmations, billing notices, security alerts)
  • To send marketing communications about our products, services, and promotions (with your consent or as otherwise permitted by law)
  • To send property alerts and notifications based on your preferences
  • To respond to your comments, questions, and requests

2.3 Legal and Safety

  • To comply with applicable laws, regulations, and legal processes
  • To protect the rights, privacy, safety, and property of CurbCheck, our users, and the public
  • To detect, investigate, and prevent fraud, abuse, and other harmful activities
  • To enforce our Terms and Conditions and other agreements

2.4 Business Operations

  • To analyze trends, administer and manage our Services, and gather demographic information
  • To create aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you
  • To develop new products, features, and services
  • For any other purpose disclosed to you at the time of collection or with your consent

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors, consultants, and service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance. These service providers are contractually obligated to protect your information and use it only as directed by us.

3.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, or dissolution, bankruptcy, or similar transaction or proceeding involving all or a portion of our business. In such events, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

3.3 Legal Requirements and Protection

We may disclose your information if we believe in good faith that such disclosure is necessary to: (a) comply with applicable law, regulation, legal process, or governmental request; (b) enforce our Terms and Conditions and other agreements; (c) protect the rights, property, or safety of CurbCheck, our users, or others; (d) detect, prevent, or address fraud, security, or technical issues; or (e) respond to an emergency or protect the personal safety of any person.

3.4 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for any purpose, including research, analytics, marketing, and improving our Services. Such information is not subject to this Privacy Policy.

3.5 Affiliates

We may share information with our parent companies, subsidiaries, and affiliates for purposes consistent with this Privacy Policy.

3.6 Partners and Integrations

If you access third-party services or integrations through our Services, or if you authorize us to connect with third-party services, we may share information with those third parties as necessary to facilitate the integration.

3.7 With Your Consent

We may share your information with third parties when you give us your consent to do so.

3.8 Advertising and Marketing Partners

We may share information with advertising and marketing partners to deliver targeted advertisements and measure their effectiveness. This may include sharing identifiers, demographic data, and information about your interests and interactions with our Services.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

When determining retention periods, we consider: (a) the amount, nature, and sensitivity of the information; (b) the potential risk of harm from unauthorized use or disclosure; (c) the purposes for which we process the information; (d) whether we can achieve those purposes through other means; and (e) applicable legal requirements.

After you delete your account, we may retain certain information as required by law, for legitimate business purposes, or as necessary to protect our legal rights. We may also retain aggregated, anonymized, or de-identified information indefinitely.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You acknowledge that you provide your personal information at your own risk.

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately if you become aware of any unauthorized access to or use of your account.

6. Your Rights and Choices

6.1 Account Information

You may access, update, or delete certain account information by logging into your account settings. If you wish to delete your account, you may do so through your account settings or by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

6.2 Marketing Communications

You may opt out of receiving marketing emails by following the unsubscribe instructions in those emails or by adjusting your communication preferences in your account settings. Even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account and the Services.

6.3 Location Information

You may disable location services through your device settings. However, this may limit certain features of our Services that depend on location data.

6.4 Browser Extension

You may disable or uninstall our browser extension at any time through your browser settings. Note that some features may not be available without the extension.

6.5 Push Notifications

If you have enabled push notifications, you may disable them through your device or browser settings at any time.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

We use the following types of cookies and similar technologies:

  • Essential Cookies: Necessary for the operation of our Services, including authentication and security.
  • Functionality Cookies: Enable personalized features and remember your preferences.
  • Analytics Cookies: Help us understand how users interact with our Services and improve performance.
  • Advertising Cookies: Used to deliver relevant advertisements and measure their effectiveness.
  • Social Media Cookies: Enable sharing content on social media platforms.

7.2 Third-Party Analytics and Advertising

We use third-party analytics services such as Google Analytics to collect and analyze usage information. We also work with third-party advertising partners to serve advertisements and measure their effectiveness. These third parties may use cookies, web beacons, and similar technologies to collect information about your online activities across websites and applications.

7.3 Your Cookie Choices

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to remove or reject cookies. Please note that removing or rejecting cookies may affect the functionality of our Services.

For more information about interest-based advertising and how to opt out, you may visit:

7.4 Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that they not track your online activity. Currently, there is no uniform standard for how websites should respond to DNT signals. Our Website does not currently respond to DNT signals.

8. International Data Transfers

CurbCheck is based in the United States and our Services are hosted in the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our servers or service providers are located.

By using our Services, you consent to the transfer of your information to the United States and other countries that may have different data protection laws than your country of residence. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18 ("Children"). We do not knowingly collect personal information from Children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at privacy@curbcheck.com. If we become aware that we have collected personal information from a Child without verification of parental consent, we will take steps to delete that information from our servers.

Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access. We are not responsible for the content, privacy practices, or security of any third-party websites or services.

11. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA"):

11.1 Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, our purposes for collecting the information, and the categories of third parties with whom we have shared the information.

11.2 Right to Delete

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions provided by law.

11.3 Right to Correct

You have the right to request that we correct inaccurate personal information we maintain about you.

11.4 Right to Opt Out of Sale or Sharing

You have the right to opt out of the "sale" or "sharing" of your personal information as those terms are defined under California law. We may share certain information with advertising partners for targeted advertising purposes, which may constitute a "sale" or "sharing" under California law.

11.5 Right to Limit Use of Sensitive Personal Information

You have the right to limit the use and disclosure of sensitive personal information to purposes necessary to perform the Services.

11.6 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

11.7 Exercising Your Rights

To exercise your California privacy rights, please submit a request to privacy@curbcheck.com with the subject line "California Privacy Request." We may need to verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.

11.8 Shine the Light

California Civil Code Section 1798.83 permits California residents to request information regarding the disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us at privacy@curbcheck.com.

11.9 Categories of Personal Information

In the preceding 12 months, we may have collected the following categories of personal information:

  • Identifiers (e.g., name, email address, IP address)
  • Personal information categories listed in Cal. Civ. Code § 1798.80(e)
  • Commercial information (e.g., transaction history, subscription details)
  • Internet or network activity (e.g., browsing history, search queries)
  • Geolocation data
  • Inferences drawn from the above categories

12. Privacy Rights for Other U.S. States

Residents of certain U.S. states, including Virginia, Colorado, Connecticut, Utah, and others, may have similar privacy rights under state law. If you are a resident of one of these states, you may have rights to access, correct, delete, and obtain a copy of your personal information, as well as the right to opt out of targeted advertising, the sale of personal information, and profiling.

To exercise these rights, please contact us at privacy@curbcheck.com. We will respond to your request in accordance with applicable law.

13. European Users (GDPR)

If you are located in the European Economic Area ("EEA"), United Kingdom, or Switzerland, you may have additional rights under the General Data Protection Regulation ("GDPR") and similar laws:

13.1 Legal Basis for Processing

We process your personal data based on the following legal bases:

  • Contract: Processing necessary to perform our contract with you (e.g., providing the Services)
  • Legitimate Interests: Processing for our legitimate interests (e.g., improving our Services, fraud prevention, marketing)
  • Consent: Processing based on your consent (e.g., marketing communications)
  • Legal Obligation: Processing necessary to comply with legal requirements

13.2 Your Rights Under GDPR

Subject to applicable law, you may have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing of your personal data
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with a supervisory authority

13.3 International Transfers

When we transfer personal data outside the EEA, UK, or Switzerland, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure adequate protection of your personal data.

13.4 Exercising Your Rights

To exercise your GDPR rights, please contact us at privacy@curbcheck.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our Website with a new effective date, sending an email to the address associated with your account, or through other means we deem appropriate. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Pathlyte LLC dba CurbCheck

Email: privacy@curbcheck.com

General Inquiries: support@curbcheck.com

Website: curbcheck.ai

16. Additional Disclosures

16.1 Financial Incentives

We may offer programs that provide financial incentives (such as discounts, rewards, or loyalty programs) in exchange for the collection or retention of your personal information. The terms of any such program will be presented to you at the time of enrollment.

16.2 Automated Decision-Making

Our Services use automated processes, including machine learning algorithms and AI models, to generate property scores and analyses. These processes involve automated decision-making based on the data we collect. You may have the right to request human review of automated decisions that significantly affect you.

16.3 Biometric Information

We do not collect biometric information (e.g., fingerprints, facial recognition data) through our Services.

16.4 Social Media Features

Our Services may include social media features, such as share buttons. These features may collect your IP address and the page you are visiting and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policies of the social media companies.

By using CurbCheck, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you have any questions about our privacy practices, please do not hesitate to contact us.